Terms and Conditions

Welcome to Add Industries. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern the use of our website and the sale of our products, including but not limited to tiles, adhesives, and metal materials. By using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

2. Products and Orders

  • All product descriptions and pricing on our website are subject to change without notice.

  • Orders are subject to availability and confirmation by our team.

  • We reserve the right to refuse or cancel any order due to stock issues, payment problems, or incorrect pricing.

3. Payments

  • All payments must be made in full at the time of order confirmation unless otherwise agreed.

  • We accept payments through approved methods displayed on our site or discussed during sales agreements.

4. Delivery and Shipping

  • Delivery times are estimates and may vary due to external factors.

  • Add Industries is not responsible for delays caused by transport issues, natural events, or third-party service providers.

  • Customers must inspect products upon delivery and notify us of any damages or discrepancies within 48 hours.

5. Returns and Refunds

  • Returns are only accepted for defective or damaged products.

  • A return request must be made within 7 days of delivery, with proof of purchase and clear images of the issue.

  • Approved refunds will be processed through the original payment method within 7–10 working days.

6. Warranty and Liability

  • Our products come with a limited warranty as per the specifications provided with each item.

  • We are not liable for damages caused by improper installation, misuse, or failure to follow product guidelines.

  • Our total liability shall not exceed the amount paid for the product in question.

7. Intellectual Property

  • All content on our website including logos, product images, descriptions, and designs are the intellectual property of Add Industries and may not be used without our written consent.

8. Privacy Policy

  • Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your data.

9. Governing Law

These Terms and Conditions are governed by the laws of India/Gujarat, and any disputes shall be resolved in the appropriate courts of that jurisdiction.

10. Changes to Terms

Add Industries reserves the right to change or update these Terms and Conditions at any time. Continued use of our services after such changes constitutes your acceptance of the new terms.

For questions or clarifications, please contact us at:
📧 Email: info@addindustries.in
📞 Phone: +91 89807 26565

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